Privacy Policy

Effective Date: 8 May 2025

Second Echo Ensemble (SEE) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website or services.

1. What Information We Collect

We may collect the following personal information:

  • Name and contact details (e.g. email address, phone number)

  • Information you provide through contact forms, newsletter sign-ups, or event registrations

  • Donation details including name, email, and payment information

  • Website usage data (e.g. IP address, browser type, pages visited), collected via cookies

2. How We Use Your Information

Your information is used to:

  • Respond to your enquiries

  • Send you newsletters and updates via Mailchimp (if you opt in)

  • Process and acknowledge donations

  • Register you for performances, events, or workshops

  • Improve our website and user experience

  • Comply with legal and financial reporting obligations

3. Donations and Newsletter Subscriptions

When you make a donation to SEE, we collect your name, email address, and payment details to process the transaction securely and to issue receipts.

If you opt in at the time of donation or elsewhere on our site, your email address may also be added to our Mailchimp newsletter list. You can unsubscribe from this mailing list at any time by using the link in any newsletter or by contacting us directly.

4. How We Store and Protect Your Data

Your information is stored securely on Squarespace, Mailchimp, and trusted third-party platforms we use for payment processing and communications. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

5. Sharing Your Information

We will never sell your personal data. We only share your information with:

  • Service providers that help us operate our website, communications, and donations (e.g. Mailchimp, PayPal)

  • Legal authorities when required to comply with the law

6. Your Rights and Choices

You have the right to:

  • Access or correct your personal information

  • Unsubscribe from our communications at any time

  • Request that we delete your information where applicable

7. Cookies and Website Tracking

Our website uses cookies to enhance your experience and analyse site performance. You can adjust your browser settings to disable cookies, though this may limit functionality.

8. External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Phone: (03) 6108 1384
Email: hello@secondechoensemble.org